I am tired, Cartract is depressing me. I regret why I chose them as a services provider

Terrible, Horrible, I don't even know what to call their service. I've been sent from pillar to post from December 2025 to date Cartract was not able to resolve my query. I sent a cancellation and confirmed everything they wanted but still billing my account. I've spoken to many representatives the last communication was with Dineo from Cartrack on the 10 July 2026 who requested that I must sent all correspondent to her to investigate and never heard anything thereafter. I was even told there won't be further charges however the bill keeps accumulating.