I am thoroughly disappointed with the service I have received from Cartrack

I am thoroughly disappointed with the service I have received from Cartrack. I had cameras installed on all three of my vehicles, and since the installation, the live stream feature — which was a key selling point — has never worked. Despite calling their customer service seven times, I have received no resolution, no follow-up, and no real assistance. Each call ends with vague promises, but absolutely no action. I’ve spent hours chasing a solution, yet Cartrack has shown no urgency or accountability. What’s worse is that they still expect me to pay for a service and equipment that are clearly defective. This is unacceptable — I’m being charged for a product that does not work as advertised. At this point, I feel completely let down by the lack of support, the faulty product, and the ongoing billing for a service I cannot use. Cartrack has failed to deliver on their promises, and I strongly advise others to think twice before trusting them with your vehicles or your money.