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Lulamile lulamile.lakata

1 reviews | Active since Aug 2024

11 Mar 2025, 12:08

I am struggling with them since last year October 2024 when I asked them to install a tracking device in my car the MAHINDRA XUV500 , 2

I am struggling with them since last year October 2024 when I asked them to install a tracking device in my car the MAHINDRA XUV500 , 2.2 Diesel on the 12 October 2024, where I signed a contract with a subscription fee starting from 15 November 2024 for amount of R419.00 .I found out that documents were sent to their finance office on two different dates .Now they separated the installment into two installments R220.00 but they calling me almost everyday for their mistake and that I am in error with R220.00 this happens everymonth. I have reported it to my legal team Law FOR ALL and we had a telephonic conversation the three of us with my lawyer where cartrack was supposed to investigate the matter but until now nothing but they keep on calling me to make a payment which I refused to do.Cartrack must get their house in order because everytime they call I told them the same thing.So their service is poor.

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Replies (1)
Cartrack
Cartrack's reply11 Mar 2025, 12:12
Official
Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team