1 reviews | Active since Mar 2026
I am reporting an urgent issue following the installation of your tracking device in my vehicle
I am reporting an urgent issue following the installation of your tracking device in my vehicle. Immediately after installation, my front passenger door stopped working and cannot open. A technician was sent on Saturday but failed to fix the problem. Today, the tracking system is also not working correctly as it is showing the vehicle at my residential address while it is not there. I contacted customer service, but the call was disconnected while I was being assisted. This situation is unacceptable as my vehicle has been damaged and the tracking service is unreliable. I request urgent assistance to: Fix the door damage caused during installation Repair or replace the faulty tracking device Provide a clear explanation and resolution timeline If this is not resolved urgently, I will escalate the matter further. Please treat this as urgent
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
