1 reviews | Active since Jan 2021
I am an existing client of Cartrack
I am an existing client of Cartrack. They contacted me to sell their tracking devices. I informed them that I already have a contract with them and that I wanted the camera system added to the package. The representative of Cartrack informed me if I add my additional 2 vehicles they would charge me R289 for the complete package. I agreed to the package. On 05/04/2025 they sent their technician. He came and fitted the 2 new tracking devices and I signed the 36 month contracts on condition that they going to fit the camera in on my existing vehicle. The technician said that the camera system showed PENDING and that I should follow up on 07/04/2025. A senior manager phoned me to apologize and said that she would come back to me to reduce the monthly fee on the 2 new contracts of cancell it without a penalty. They do not keep their promises and I was deceived in signing 2 new contracts under false pretense. Please help Hello Peter.
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
