jR
jasteel R

1 reviews | Active since May 2017

07 Feb 2024, 19:30

Huge mistake joining Cartrack!!! They are *******

I am Utterly disgusted with this company. I am app**** with them yesterday morning and they installed yesterday afternoon. They told me I will be getting 2 months for free which is the 1st 2 months. All of a sudden they debited me today and because I didn't have funds in my account the devit order kicked back putting me in arrears with my bank with a kick back fee. All their calls are recorded and so is mine and the agent that didn't set my contract right is about to lose her Job!! I am contacting my lawyers first thing tomorrow morning!!! I made a huge mistake going you guys!! PATHETIC!!!

Do not join cartrack! They are *******. I am taking this to social media platforms!!! They need to pay my bank charges as well!!!

The agent that did my application is HLENGIWE MDLULI.

0
Replies (5)
Cartrack
Cartrack's reply07 Feb 2024, 19:44
Official
 Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards,
The Cartrack Team 
jR
jasteel R's update07 Feb 2024, 21:40
Reviewer Update
And now my cartrack app is not showing me details of my car!!! You guys deactivated my apps ability to report details on my car! This is going to be a dangerous lawsuit against you guys!!
jR
jasteel R's update08 Feb 2024, 13:43
Reviewer Update
Yet again there's no help whatsoever!
jR
jasteel R's update08 Feb 2024, 19:57
Reviewer Update
Please cancel my subscription and remove this unit from my car! I will go to a service provider who won't lie to me and who will give me value for money. Up until now I don't have access to see my car on my app as you guys deactivated my services.

I have also made an appointment as I am pursuing a lawsuit against this company and its employees who have wronged me! Thanks
jR
jasteel R's update14 Feb 2024, 14:30
Reviewer Update
Hlengiwe from your sales dept has been making promises to me to sort my complaint out and thereafter goes quiet for days!

I want this tracking device Uninstalled from my car ASAP! I've been having a problem with you guys from the after the installation. This is going to be a huge lawsuit if nothing is done before the end of business today!!!