Hot and cold, unfortunately! Spent frustrating 3 hrs yesterday speaking to various consultants, trying to change ownership of tracking unit and to change debit order details

Hot and cold, unfortunately! Spent frustrating 3 hrs yesterday speaking to various consultants, trying to change ownership of tracking unit and to change debit order details. Luckily, this morning Ms Lebohang Nkhape answered my call. She sorted my request professionally and efficiently unlike her colleagues yesterday!