Horrific service from the accounts department!

Good day

I am utterly disgusted at the customer service i received from Tumelo in your accounts department.

I called to enquire re the debit order on my account not going off.

He :

1. Didn't hear a thing i said after i spent 3 minutes explaining my issue. He asked again what my problem is.

2. When asked for Clarity i got a response, "i cannot see what your problem is because im telling you"

3. Ignored me for 2 minutes, not sure if i was placed on hold or he was just refusing to speak.

4. I politely asked him to please transfer me to someone else and he dropped the call.

What AMAZING service this is.

Call dropped and issue or question still not solved.

In complete shock, might even bw best to move to another tracking company.