Horrific and a bunch of bull**** !!!!!!!!

Absolute ****!!! A ******* and a bunch of lies!! They are so quick to call you back for the sale but they will never call you back when you are in danger or pressing your panic button until you're blue in the face!!!!!! So I signed up with car track literally 3 weeks ago, firstly the technician was a whole 2 hours late to the appointment, which was on a Sunday, I wasted half of my day waiting for him. He told me that car track will phone me to confirm all is in order and email me a certificate. A whole 3 days went by and no one called or emailed me to tell me that the unit was working , or to explain how it works or let me know if everything was okay, I had to call them endlessly and emailed them to query and question all of this because I'd been pressing my panic as well and no sign of life from car track. To date no one has called me to let me know that the unit is functional or anything. Also the technician had left the insides of my car in a state, the plastic pieces under my steering wheel are hanging, which I sent an email and called endlessly again, to have them send a technician to please fix, to date no one has come to assist or fix. Secondly and most importantly, their service is clearly non-existent!!! I have been pressing my panic button several times and I don't even receive a single phone call from them!!!! An entire 3 days later I had to call in AGAIN, with no help or explanation whatsoever, I then finally get to speak to the supervisor "Kgotso", who tells me that he cannot help me, and that he doesn't know why I wasn't called!!!! He clearly stated that yes signals were received but he doesn't know why I wasn't called. He said he couldn't help me, and will send an email to management to call me the next day, it's been 6 days later and I still wait for this non-existent management to call me. I have been calling endlessly and emailing endlessly, recently putting in a request to cancel but I still get told that they are sending the request to management and management will call me, every time I call in, this is what I'm being told but still with no help or no sign of management or help or anything at all. As for that useless panic button, don't even get me started, I press it until I'm blue in the face but get no call back. I have so much of frustration with this company that I cannot even put it into words. Although they are right on time to debit my account and take my money on time!!!! Taking my money for a service that they are not providing !!!!!!!!!!!! Absolutely horrific and sickening truly, to know that my safety and my vehicle are in the hands of such a useless company!! All I want is for someone to call me back and fix this ****!!!!!!!