1 reviews | Active since Nov 2018
Horrible service providers and ********!!!!!!!!!
I have the worst experience with CarTrack. You guys are the pits!!!!
I recently discovered that my CarTrack app is locating the car at home instead of where I am at the time. I called CarTrack and I was told that the unit is not working and I need to pay R600 for it to be fixed or I can pay a monthly fee of R30 for the fixing of the unit. I am angry because why am I paying you guys R220 monthly if this is how you operate? Whose fault is it that the unit is not re-positioned and I am told that I should be bringing in the car every month or so for the unit to be checked and re-positioned?
No! You guys are a ripoff and this is not it. When I called your offices I was speaking with a Patrick who told me that the manager was with another client and that Patrick had told me all I needed to hear, why do you mislead people when you want them to purchase your cartrack thing? The next thing if I want to downgrade I need to pay R300 and whatever amount just because I am falling for your **** of paying R30 monthly. I have heard horrible damning stories about you people and your employees.
You need to do better and find a better way to treat people and to sell to people. I will not be doing anything on the stupid unit, I will continue to have you debit R220 and dealt your stupid app and let you track the app yourselves!
Kind regards
The Cartrack Team
Kind regards
The Cartrack Team
