1 reviews | Active since Jan 2017
Horrible service (Garsfontein branch)
<p>I am utterly disgusted at the service I received from cartrack, I specifically asked for a mobile panic button when I bought my vehicle. When I collected the vehicle from Toyota I was told that I would receive the panic button in a week's time and that I should bring my vehicle for installation of the necessary device. I returned to Cartrack in Garsfontein only for them to replace the device with a similar device again, after laying a complaint with the branch manager I was told that they no longer install the device I requested for initially. As a form of apology, the branch manager promised me a three months grace on my monthly installment, months later I am still waiting for him to meet his side of the agreement. Cartrack as a company is outstanding but I am disappointed at the service I received from Cartrack branch in Garsfontein. </p>
We note your concern. Please accept our apology for the inconvenience. We will be in contact shortly and are confident that this matter will be resolved.
Kind regards,
The Cartrack Team
We note your concern. Please accept our apology for the inconvenience. We will be in contact shortly and are confident that this matter will be resolved.
Kind regards,
The Cartrack Team
