Horrible service

Horrible since I was booked for installation even now the service bad to worse 😞.Car track debited me twice. The other payment is even a different account. I call my bank to reverse it but they advised it's impossible as it mandatory. I call them they advised I should send a WhatsApp which I did on Monday. They responded today saying if the query is not sorted I should call them. My issue is not sorted they are sending me from pillar to post. My name is Gugulethu Maseko I need this sorted.