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Nasiphi N
1 reviews | Active since Dec 2024
03 Apr 2026, 20:15
Horrible service.
This has been the worst service ever. I have been trying to cancel this policy on behalf of my grandfather for about 6 months and with no luck. We called, emailed multiple times and still the premiums are being deducted despite the cancelation request. We eventually received an email to state that the service has been canceled but guess what ? The premium got deducted again. This is by far the worst service I have ever received.
Helpful (0)
Replies (2)0
Replies (2)
Cartrack's replyOfficial
03 Apr 2026, 20:43Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Cartrack's reply03 Apr 2026, 20:43
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
NN
Nasiphi N's updateReviewer Update
21 Apr 2026, 05:19I don't know what's expected from us at this company. Even after writing this review all I get is an update to say that it had been canceled in February. I am very much aware of that. My issue is the fact that it took 6 months to cancel this service and during that period the premiums were being deducted without consent because we had requested a cancelation. I want compensation for this and if you won't resolve this let me know so I can take this complaint further
NN
Nasiphi N's update21 Apr 2026, 05:19
Reviewer Update
I don't know what's expected from us at this company. Even after writing this review all I get is an update to say that it had been canceled in February. I am very much aware of that. My issue is the fact that it took 6 months to cancel this service and during that period the premiums were being deducted without consent because we had requested a cancelation. I want compensation for this and if you won't resolve this let me know so I can take this complaint further