HORRIBLE SERVICE

Cartrack takes people for a ride, their services are horrible. I had an account with them from 2019 for my Clio I was paying the full premium so I can track my car on my phone and all. I never received any assistance with getting access, every time I called I got excuses. I bought a Mini Cooper in 2021 and they told me I needed to transfer the unit, If I cancelled it would be more than transferring the unit to a different vehicle. I then added another vehicle which is a T-roc. The premium for both vehicles were meant to be R420 but then car track would debit R600 sometimes and more at times so I asked them to stop debiting and that I would pay directly. They told me that they have stopped the debit order and gave me a date that I needed to start paying, I would pay and they would still debit then sometimes when I pay they would tell me that they can't locate my proof of payment and they would take me from one department to another. I then stopped paying, and asked them to come remove the units because their services were useless to me. I don't ever remember being able to track any of my vehicles online, I have never been assisted to get access, I also paid for the feature that apparently alerts you when you have parked your car and all at the mall but that feature never worked. I then called and asked if they could locate both my cars and I was told that the Vw T-roc is in town but they couldn't locate the Mini cooper but this is a vehicle I have been paying for and it turns out its not working. I have had people say they would assist with solving my issues but now one has assisted, I have names, dates and times. THEIR EMPLOYEES HAVE GONE AS FAR AS SPEARING AT ME ON A RECORDED LINE AND INSULTING ME. I NEED CAR TRACK TO CLEAR MY NAME PLEASE OR I WILL INVOLVE MY LAWYERS. HORRIBLE COMPANY... DO NOT TAKE CARTRACK TRACKER IT IS USELESS AND THEIR SERVICES ARE HORRIBLE. THEY DON'T VALUE US AS CLIENTS. TILL TODAY THEY ARE REFUSING TO CANCEL THE OTHER TRACKING DEVICE IN MY CAR. HORRIBLE COMPANY