Horrible service

Working with Cartrack has been extremely horrible. In 2025, we approached them to fit tracking devices in five company cars and even sent that proof that service for the previous provider has been officially terminated. Therse was no response from Cartrack for almost a month, and our compony vehicles were divine without a tracker. They had to be called and reminded, yet they should be the on calling the customer. Recently, they were to fit tracker to our new vehicle. To communicate that went through more than 5 different people who would call asking for the same details already submitted. They called to schedule for fitting and confirmed 08:00. Later, messages with different references were sent, scheduling 09:00 and 10:00, and their technician came at 10:40 sent with wrong information to come fit the tracker. Later the same technician indicated that the fitting will be incomplete because he did not bring the backup component, and he will reschedule to come fit that. All this led to unnecessary inconvenience, having to cancel my meetings to wait for the technician sent by a disorganised service provider. I wish people can avoid using cartrack services if they are not prepared to change.