JJvR
Johan Jansen van Rensburg
1 reviews | Active since Nov 2024
21 Nov 2024, 16:41
Horrible service!!!
Bad service! What horrible experience!!! We bought a new car 3 weeks ago and been trying since then to get the technicians too remove our unit from the sold vehicle (dealership) and reinstall in the new vehicle. In the meantime our old vrhicle has been sold with our tracking unit. We currently driving a vehicle without a tracking unit and the insurence company wont pay out if the car get ******, WHO'S PROBLEM IS THAT!! This is the MOST terrible service!!! KEEP AWAY.
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Replies (2)
Cartrack's replyOfficial
21 Nov 2024, 16:41Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Cartrack's reply21 Nov 2024, 16:41
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
JJvR
Johan Jansen van Rensburg's updateReviewer Update
29 Jan 2025, 06:59Yet again we sit with the exact same problem as in November last year... This is rediculous!! This is a major problem, and I dont think your service will EVER change. This is actually very concerning, what service will we get in an emergency situation?? We gave Cartrack the benifit of the doubt in the prevouis event, but it looks like we made a huge mistake! We will however need to take action... For other customers looking for reviews, think twice please.
JJvR
Johan Jansen van Rensburg's update29 Jan 2025, 06:59
Reviewer Update
Yet again we sit with the exact same problem as in November last year... This is rediculous!! This is a major problem, and I dont think your service will EVER change. This is actually very concerning, what service will we get in an emergency situation?? We gave Cartrack the benifit of the doubt in the prevouis event, but it looks like we made a huge mistake! We will however need to take action... For other customers looking for reviews, think twice please.