horrible service

<p>The first time we went to have the device installed the gentleman who assisted us did not even explain the process in detail. On our way home we noticed that the radio was not working at all anymore we turned around and went back where a different gentleman assisted us and made it work. A day went pass when noticed that the device does not work and we called the offices again. They tested it and confirmed that the device was faulty. We went back on our expence, drove 20 km times two out to have this sorted but still after that it was a problem. Another gentleman then came to the house on a third occassion of events and fixed the problem finally after having the device three weeks. No where was i told about a prorate that was going to go off yet it did and the bank returned the debit order. I am highly annoid with this whole story and i am not going to pay for something that i did not even use. I keep phoning your offices to Johannesburg and they make empty promises to call me back then they dont. This calls was on my expense aswell. I have the proof as i actually have itemised billing as to how much these calls up and down cost me. I am very disappointed and awaiting a manager to call me back.</p> <p> </p> <p>Mrs. O'Connor</p>