LN
Lindiwe N
1 reviews | Active since Jul 2021
02 Dec 2024, 10:22
HORRIBLE SERVICE
Worse service ever. Their customer care team is as bad, the phone lines are not working. Imagine if I was reporting a ****** car, the ***** would be far with the car. Don’t ever use them. Trying to cancel the service and I’m being told I have to pay 2850 for a car that I’ve sold already 🚮🚮🚮
Helpful (0)
Replies (2)0
Replies (2)
Cartrack's replyOfficial
02 Dec 2024, 10:31Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Cartrack's reply02 Dec 2024, 10:31
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
LN
Lindiwe N's updateReviewer Update
02 Dec 2024, 10:39This is not even the first time, I phoned the head office number and they claim they can’t hear because their lines are bad. How are you running such a critical business with faulty phone lines. Can the installation team call me on *** urgently as I need to de-install and re-install my device
LN
Lindiwe N's update02 Dec 2024, 10:39
Reviewer Update
This is not even the first time, I phoned the head office number and they claim they can’t hear because their lines are bad. How are you running such a critical business with faulty phone lines. Can the installation team call me on *** urgently as I need to de-install and re-install my device