HORRIBLE SERVICE

HORRIBLE EXPERIENCE. Its been 2 weeks now, car tracker was supposed to send their technician to remove their tracker from my car because it was wrongly fitted(It is draining power from the battery). I've been calling them for the past 2 weeks, a technician came this Monday, he could not do the job because it was already late. I had to call them to reschedule for them to send another technician. When he eventually came today, he said he is not authorised to remove a tracker. As we speak I'm waiting for them to call me, because when I called them they said they will call me back after 15 minutes, it's almost 2 hours now.