Horrible service

I'm with this company for just few days and I'm already experiencing issues with them, I've been calling Cartrack on numerous occasions to have someone to sort out my issue Carwatch app that is not activating. Client service rebooted my profile more than 3 times with no luck, some consultants dropped the call on my ear when I requested to speak to a Team leader.

As I'm writing this message it's been a week without activating Carwatch for my car and it's not safe and whereas Cartrack debited R280 from my account without utilizing the service and benefits they claimed I'm entitled for.

I thought my car is safe with Cartrack, but it was only deceit.

CARTRACK SERVICE IS HORRIBLE, MY CAR IS NOT SAFE AND I'M PAYING THE COMPANY!!!!