Horrible experience, they broke my cat and its been 2 weeks for the repair and its still pending

Item: Cartrack
Rating: 1
Author: Anees C

Horrible experience, they broke my cat and its been 2 weeks for the repair and its still pending. Customer care is of no assistance as they cant contact the department in charge of claims. The department does not have a direct line and there is no management that takes calls

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Replies (1)

Cartrack's replyOfficial

11 Dec 2025, 14:28

Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team

Cartrack's reply11 Dec 2025, 14:28

Official