Horrible experience from Car Tracker

Not a great experience at all for one the sales consultant tried to sell me the tracker, I could hardly hear what she was saying as she was sick kept on having to ask her to repeat herself, no2. she could not sell their offerings I had to ask her if they offer the specific service and verify no3. she captured the wrong information on my account my surname and email was spelt incorrectly... which is soo annoying haven't received any update on the way forward since the call on Monday. Might as well cancel the contract.