kK
knowledge K

1 reviews | Active since Sept 2021

06 Apr 2025, 02:57

Horrible experience

Since from 2023 I don't have a car,I was registered with cartrack,prior I lost my vehicle, i notified them but every month they debit my account different amounts on different dates,we never agreed upon,even absa can't stop them since they change references everymonth,this cartrack company can debit my account up to 3 different times in a month, they deduct on debicheck without my approval later changed back to debit order, I reported I don't have a car but they never stop debiting,I've paid absa more than R4000 for cartrack unpaid debit order...they handed over the account but run it sometimes,,,,

I reported the same issue now almost 3 times in helo Peter but car track cannot stop that debit order with my ABSA account, last week they debited my account again even after their consultant promised me debit order will stop but still it has not yet

0
Replies (1)
Cartrack
Cartrack's reply06 Apr 2025, 04:00
Official
Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team