1 reviews | Active since Jun 2024
Horrible!
I am extremely dissatisfied with this service. I have been trying to contact them for almost two weeks to de-install and reinstall my tracker after purchasing a new car. Despite multiple assurances that they would call me back, I received no response.
When I finally got assistance, I was informed that I would have to wait an entire month for the tracker to be de-installed from my old car. This is unacceptable, as the dealership I traded my car in with needs to sell it. Furthermore, my new car will be uninsured against theft and hijacking for a whole month due to their incompetence. On top of that, I am still paying a monthly fee without receiving any benefit.
Once my three-year contract expires, I will be canceling my membership.
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
