Horrible customer service team 👎

In August, I settled my account in full and formally requested that my contract be terminated. I received confirmation from cartrack that the termination had been processed and that my account was fully settled.

However, at the beginning of October, I was unexpectedly informed that I allegedly owed R550, which I immediately disputed. I was then contacted again and told that the amount had been reversed — confirming once more that my account was clear.

To my surprise, I am now receiving yet another claim stating that I owe R200, along with repeated follow-ups and threatening messages. This continued harassment is unacceptable, especially after I’ve received multiple confirmations that my account has been terminated and no balance is outstanding.