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divyamdixit D

1 reviews | Active since Sept 2016

19 Jan 2024, 15:40

Horrible company, with lies and deceipt

I have a fleet of cars (around 28) with car track and I have been trying to get the daily trip report from them from the last month. I have made multiple emails, escalated it, called over 12 times and spoken to supervisors. They have been saying it is a server issue but it has not been fixed. Now they do hang up on me and the supervisor is never available if I ask for one.

This is my livelihood and I don't get paid if I don't have this report. Don't go with cartrack if you want good service.

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Replies (1)
Cartrack
Cartrack's reply19 Jan 2024, 16:51
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards,
The Cartrack Team