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Enock S
1 reviews | Active since Jan 2020
17 Dec 2020, 14:42
HORRIBLE AND POOR SERVICE FROM CARTRACK
Horrible service
I called this company called Cartrack and ask them to come and fit their device on my car on the the first date they fit it there was a fault it cannot tell where the location of my car is and I am living in a high risk area
I call them yesterday on the 16 December 2020 to report the problem I am told they will send another technician on Monday so what will happen with my car now in this high risk area , I won't recommend people to go to this company they don't care about their clients all they care of is the money they are debiting on my account.
Poor service nonsense they also have attitude
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Replies (2)
Cartrack's replyOfficial
17 Dec 2020, 14:49 Good day,
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
Cartrack's reply17 Dec 2020, 14:49
Official
Good day,
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
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Enock S's updateReviewer Update
17 Dec 2020, 14:53When will it be resolved because now as we speak I am at work I don't even know whether my car is safe or not if it is not resolved today please cancel the contract now
ES
Enock S's update17 Dec 2020, 14:53
Reviewer Update
When will it be resolved because now as we speak I am at work I don't even know whether my car is safe or not if it is not resolved today please cancel the contract now