Horrible

What's wrong with you guys!? U debited mid-month. I was left with bank charges. You call and ask for my bank statement then you ignore my emails. Such I competence when you are the one who messed uo the dates..... Why would you debit on the 13 th????? Your incompetence team says salaries are paid early in December like what!???????? Why didn't u call me and ask ai marn!!!!