BM
Bukeka M

1 reviews | Active since Dec 2011

27 Dec 2024, 14:35

Horrible

You people decided to debit on the 13th of December 2024 and our agreement is the 28th, every month, through out the year.

Due to the above, my bank has penalized me R105.

I would like to know when will I be paid this penalty due to your incompetence?

0
Replies (2)
Cartrack
Cartrack's reply27 Dec 2024, 14:42
Official
Good day,
 
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
 
Kind regards
The Cartrack Team 

BM
Bukeka M's update14 Jan 2025, 12:19
Reviewer Update
It is the 14th of January 2024 I still have not received feedback. What happened to the investigation?