********** service and theft

In feb 2020 we traded in our 2 mercs in a new one. We cancelled the Cartrack on the one. In September of last year I noticed they were still debiting me. I called and asked why it was not cancelled and that it needed to be done immediately. In October they debited again and I got notification of the cancellation. What of my refund ??? (March to 10months). A call centre has called daily and driven us mad demanding R 200+ cancellation fee ? We keep saying to take it off the money they owe us. We have even spoken to the legal department at Cartrack who keep promising to get back to us but do not. Yesterday I got a WhatsApp offering a 50% discount of the cancellation fee - valid until the 27th of this monthZ it’s tempting to pay just to stop the call centre from calling. We have explained until we are blue in the face and they don’t stop harassing us. Today I got a summons for the cancellation fee which I have sent on to my lawyer to defend on principal at whatever the cost. I will not pay for your *********** service. Your legal team have yet to call us back and you owe me money which I would like credited.