********** service

Car Track has not received or tested my device for over a month. The App has been showing location I visited a month ago. After not receiving testing SMS, I called them on Friday 01 March 2019 to check what is wrong and the consultant (Tshepo) confirmed the fault. He told me he was re-setting the unit and it should be fine in 30 minutes. I asked him what should happen if the problem persists and he said I should call them back. I refused to do that since I have already spent a lot of money calling them in just over one year (They always send SMS requesting me to call them when they detect their unit is faulty). He then promised to call me after 30 minutes to confirm that the problem is resolved or book the car for reinstallation. Today is Tuesday 05 March 2019, Tshepo or Cartrack have not called me. I have paid way more than I am supposed to pay this company to get such ********** service. I have been reminded of the warnings friends and colleagues gave me when I told them I was going to try Cartrack. Not one to be recommended.