BS
Busisiwe S

1 reviews | Active since Mar 2014

29 Aug 2023, 20:31

Highly disappointed

On the 18th of July 2023, I phoned the call centre and complained about an authorised R221 debit order that cartrack passed on my Capitec savings account at end Feb 2023. The call centre agent, Nadia said that she would call me back as she could not hear me. She ended the call and never phoned back. Back to the unauthorized debit order; Cartrack has no contract to service me as I did not even issue them with vehicle details to cover, furthermore no vehicle was purchased.

Kindly refund my 221 please

Regards Miss Busisiwe Sihlali ***

0
Replies (1)
Cartrack
Cartrack's reply30 Aug 2023, 07:12
Official
Good day, Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified. Kind regards
 The Cartrack Team