AP
Amandla P

1 reviews | Active since Nov 2020

06 Aug 2024, 08:05

Highly Disappointed by CarTrack and Sales Agent

Molantwa Netshimbolimbo

I can not wait till I pay off CarTrack and leave completely. I sent Molantwa Netshimbolimbo my pop on email asking her to update my payment I order for me not to be debited twice she literally ignored my email!! Even our our trail of emails it’s as if I was forcing her to reply to me I had to ask her 3 times for her to send my statement literally now begging her!! Guess what my ACC go debited today as she ignored my email

I am honestly disappointed with your service as a whole CarTrack and your customer service is the worst!! I would not recommend you to anyone

0
Replies (1)
Cartrack
Cartrack's reply06 Aug 2024, 09:50
Official
Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team