Hidden fees and Horribly rude

I asked cartrack to assist as I need to take the unit from one car to my other car. They told me the price and I said this was not disclosed at policy inception. I asked for the sales call which they never sent to me. They keep calling me sometimes twice a day saying I have an outstanding amount and I keep saying I don't because I have not proceeded with anything. Everyday I have to ask them to please stop calling me as I have not commit to any re-fitment and everyday they call back, this goes on for weeks.

The absolute gutter of this entire nightmare is that the call center agent that called me today. Name is Bongiwe Mthembu. After I told her how horrible this experience was and they should please stop calling. She said to me " well with your attitude we are going to keep calling you". When I asked her name she dropped the line. Had to call in with my ID number to find the name of the person that called me.