TM
Tinyiko M

1 reviews | Active since Mar 2022

11 Mar 2022, 11:08

Hi

Good day, I'm having a problem with a cartrack company with this address: 11 Keyes Avenue Rosebank Johannesburg, 2196. Since I requested a change of ownership and the guys assisted me was Simangaliso Phillip Ndaba and Dennis Ndumiso Mhlanga, they requested me to pay the outstanding amount before they do the process of changing and I did pay the full amount requested on their FNB account last year around june 2021, so Simangaliso told me to contact their account department so I did and they said to me amount it's that I have paid and the process of changing will done soon, okay then I waited since last year from June to December 2021, they were no longer taking anything from my bank account since then, come January 2022 they start again sneaking on my bank account and they claiming that I'm on arrears, which surprises me because as I know that the process of change on ownership is done as they told me that they will give me a feedback but they didn't and they have been quiet almost six months not giving me a feedback that the process is done. So what I want is them to go back to everything I have sent to them the time I request the change of ownership and finish the process so that they can leave me alone in peace, because it shows someone didn't do his/ her job it costing me.

Regards Tinyiko Mathebula.

0
Replies (1)
Cartrack
Cartrack's reply11 Mar 2022, 13:36
Official
Good day, 
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified. 

Kind regards 
The Cartrack Team