JM
Jon M
1 reviews | Active since Mar 2025
12 Mar 2025, 13:03
Helpdesk assist
I signed a car track contract for three years having discovered that my car insurance did not cover Theft as it was a Toyota without having a tracker fitted. I chose Car Track based on a google search and pricing. Having been told by the Sales team that the tracker would be fitted within 1-2 days, I signed the contract. 3 days later I was told it would take another 7 days to fit the tracker. I could not drive my car for fear of theft of a R345k car. Eventually, I spoke to Sifiso Khuma on the Helpdesk and he has promised me the tracker will be fitted today. I hope he is true to his word otherwise I will be posting again. Sifiso Khuma was very professional (assuming he keeps to his word).
Helpful (0)
Replies (1)0
Replies (1)Cartrack's replyOfficial
12 Mar 2025, 13:16Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Cartrack's reply12 Mar 2025, 13:16
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
