1 reviews | Active since Jul 2014
Harassment
Over the years I've received numerous calls from CarTrack offering me their "services" - each time I state that I'm not interested and would like to be removed from their call database. Now I'm getting calls from companies "on behalf of" CarTrack - to each one I say the same thing, remove me from the list, I already have a tracking unit from a respectable company. I've had a tracker for over 3 years already in fact.
You've interrupted work, funerals, holidays, weddings and meetings. This is now bordering on harassment and I'm willing and able to seek legal action. I want to know how CarTrack obtained my contact information as well as who they've distributed my contact information to.
I've now had 3 calls today from companies calling on behalf of CarTrack and I'm done, I'm over it. I contacted CarTrack and get moved between Sales, Customer Care and "Managers" who seem unable to actually do anything.
Here's my ultimatum: Remove me from the call database of your business, and all companies representing your business, reveal where my contact information was obtained from and who it was distributed to without my permission and apologize to me, and all people like me, for your overly aggressive marketing strategy. For every marketing call I receive from CarTrack after this point I'll be recording the time, date and contact number and I will seek legal action against CarTrack and all companies contacting me "on behalf of" CarTrack. This has now become harassment, pure and simple. No means No
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
