MB
Mkansi B

1 reviews | Active since Feb 2022

09 Jun 2022, 13:03

Harassment by Tracker employee

calling clients after 19H00 is an harassments and I told the accounts department personnel that this is my quality time with my family and she responded with arrogance and poor customer service , we have accounts which are worth millions and we do not get calls after business hours I'm very angry with this company and regret taking a contract with them that's not the way you treat your customers even though their accounts are in arrears and I need an apology from the person who called me and been rude to me even after explaining the inconvenience I'm getting from her she still continued with the call

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Replies (1)
Cartrack
Cartrack's reply09 Jun 2022, 15:01
Official
Good day, 
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards 
The Cartrack Team