LR
Lorna R

1 reviews | Active since Feb 2026

17 Feb 2026, 01:24

Harassment by Cartrack sales consultant

I had the worst experience with a Cartrack sales agent. On 8th February 2026 I requested a call back on the Cartrack website as I was interested in a tracking system. The person who phoned me back immediately gave me information about the cost and data allocated for the camera package which did not correspond with information I received last year so I was sceptical. I asked the consultant to phone me back because I wanted to do my research. He phoned me later that day but I was busy and could not take the call. He then phoned several times at 9pm which I did not appreciate because I was sleeping. The next day when he phoned I told him I was not happy with him phoning me at that time which was inconsiderate. The following day a female phoned me and gave me a different figure of data allocation for the 2 camera system. I was not happy with receiving different information from different consultants. Since that day I have been harassed by these consultants. I’m receiving calls and missed calls a couple times a day and at odd hours in the night eg. 8pm, 9pm, 10pm, 11pm and just now at 00:35. This is unacceptable and I want to open a case of harassment against these Cartrack consultants that are doing this. I really wanted to take a contract with Cartrack but after this experience I am totally put off and rather go to a different tracking company.

0
Replies (1)
Cartrack
Cartrack's reply17 Feb 2026, 03:38
Official
Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team