WN
Wonder N

1 reviews | Active since Jun 2015

07 Aug 2024, 12:53

Harassment and threating collection calls

I have been a client for car track for almost two years. I requested the to cancel my membership with them September 2023. The reason for canceling was for the poor service I am receiving from them (car unit was not monitored). I spent almost 6 months with hopes that I will get confirmation for the cancellation. I am not receiving harassment calls and threating call that they will blacklist me is I do not pay a certain amount. I do not need car track contract because they failed me.

0
Replies (2)
Cartrack
Cartrack's reply07 Aug 2024, 14:36
Official
Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team 

WN
Wonder N's update19 Aug 2024, 17:21
Reviewer Update
Hi Peter
Unfortunately, the service provider is still harassing me on calls, and they never contacted me as for the matter with them.
The last massaged that I got from them was they will blacklist me, regardless of the them failing to stop the tracking insurance with them.
By the look of things, I am imprisoning with this insurance.