PP
Paul P

1 reviews | Active since May 2025

29 May 2025, 10:07

Harassment

I have been consistently harassed by your call centre. I have request around 5 times to be removed from your database and not contacted. All these requests have been ignored. On the last 2 calls I asked to be put through to the call centre supervisor - I was cut off and had no chance to place my complaint. The CPA is in place to protect consumers from the type of harassment that your company is engaged with. I called your company to speak to the CEO but this request was refused. If this harassment does not stop, I have no option but to pursue legal action.

0
Replies (2)
Cartrack
Cartrack's reply29 May 2025, 10:31
Official
Good day,
 
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
 
Kind regards
The Cartrack Team 

PP
Paul P's update29 May 2025, 11:11
Reviewer Update
Would appreciate your reply and hope that this can be resolved quickly.