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My mobile toilet was ****** on the first week of November 2022, I've called cartrack to report and the case was registered with them. After cases reported and registered with them no follow ups, no updates regarding my case even courtesy call nothing. i was calling almost every day for feedback, till today no calls received from them. i've called today for feedback and follow-up I was told that no progress but they will keep on monitoring and the case will be open won't be closed.

What ****ed me off the most. I was told that tracking unit was not active since 2019 by the way we are in 2022 as I asked them, I have never been informed if the unit that was tracking the mobile toilet where was found or recovered. I was told as a client I was supposed to call and ask them to test the unit more frequently for it to be active throughout and I was referred to the fine prints of the contract. They can't even detect if the tracking unit is working or not, is like they don't care, for 3 years no tracking unit testing which in not possible. All along my money was deducted from my account for the service that was never there. almost 3 years. I've cancelled all my contracts with them because they are useless as I don't want experience the same. Cartrack is ripping us off with their very bad poor service. I need my money deducted from 2019 till today to be refunded into my account.

I don't even remember given reference number for my case