1 reviews | Active since Mar 2019
Frustration due to harassment calls
Cartrack must be the WORST when it comes to after-sales. The day you leave them clearly the cancellation/transfer departments do not speak to the collections department.
They harass you on a daily basis with 4 to 7 calls, I am not kidding you.
I have spoken to every department that promised me that they put a note on the system to confirm that the Transfer fees have been paid and that the vehicle has not been in my possession for the past 3 months.
I personally sent the new contract with the new owner's signature and bank and contact details.
They are harassing me and just not getting it right.
If it was not such a time waster, I could sue them for loss of productivity with having to field their call up to 7 times a day for a R131.20 installment.
Ludicrous.
Doc Ant
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
