FJ
Florence J
1 reviews | Active since Jan 2025
30 Sept 2025, 10:16
Frustrating Experience
I canceled my Cartrack subscription, yet they continue to try to debit my account. This is extremely frustrating and unprofessional. Despite following the proper cancellation process, I’m still being charged, and customer support has not resolved the issue promptly. I would not recommend their services unless they improve their billing and cancellation process.
Helpful (0)
Replies (2)0
Replies (2)
Cartrack's replyOfficial
30 Sept 2025, 10:28Good morning,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Cartrack's reply30 Sept 2025, 10:28
Official
Good morning,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
FJ
Florence J's updateReviewer Update
30 Sept 2025, 10:34Thank you. I'd really appreciate that. Also, please be aware that your people call me and when I answer they drop the call.
FJ
Florence J's update30 Sept 2025, 10:34
Reviewer Update
Thank you. I'd really appreciate that. Also, please be aware that your people call me and when I answer they drop the call.