Frustrated with the payment process

On 27 May Cartrack debit order on my account returned unpaid. On 29 May I got an SMS notification that the debit order bounced and a link was provided on the sms for me to pay. I quickly processed the payment. But I have been getting calls everyday at 7:00am from Cartrack agents that my account is in arrears while the account has been settled on 29 May 2025. The first call I was told that it takes 5 days for online payments to be allocated and now after 5 days has lapsed I am still getting calls that the account is in arrears. The one agent who called me today by the name of Sibusiso Thwala from accounts department was so rude and said I probably did not even pay the account hence I am annoyed with their calls and he hanged up😳I have shared proof of payment and at this point I don’t know what else to produce to show that my account was settled. I am super frustrated with car track and its system regarding payments. Now I have to get calls everyday to explain the same thing “my account is paid” sometimes I am on a teams call via my phone and their call will come through. I would understand all this harassment if I did not settle the account, but when the account is paid clearly someone isn’t doing their job to allocate the payment and update the account accordingly because no the level of unprofessionalism😕😕😕 atleast know what you are getting yourself into.. one missed debit order.. know that everything just gets so messy for you as a client… it’s difficult to prove a simple payment 🤷🏽♀️🤷🏽♀️