BM
Babalwa M
1 reviews | Active since May 2012
27 May 2025, 11:21
Frustrated, customer service sending me from pillar to post!!!
If there was an option to give zero stars, trust me I would. I was offered a settlement discount after which I was informed that I could terminate my account after paying. I paid the amount and sent a POP immediately after which I asked for my contract to be terminated. I am still getting calls and they have not stopped billing. I get daily harassment texts and calls telling me I'm owing again after stating I need my account terminated as I no longer have the vehicle in question.
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Replies (1)Cartrack's replyOfficial
27 May 2025, 11:32Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Cartrack's reply27 May 2025, 11:32
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
