Frustrated Client, whose money is being deducted but has no device installed in my car

I am so disappointed with cartrack, my device was de-installed, last year November 2022, and had requested for them to come and install on the vehicle that ill be currently using seeing that i dont want to cancel my contract with them. i was told i am suppose to pay for de-installation fees which i did in full, moving forward no device was reinstalled but funds where deducted from my account monthly , last month i disputed the funds seeing that i dnt have any device but they deduct , and all i get is just rude consultants. What are they deducting for exactly? what are they tracking? they are so quick to call asking about their outstanding amount owed to them , but they cannot assist me with my complain. i have been sending emails but to no help. i get SMS's saying my subscriptions are increasing in June and will be deducted from my account. CARTRACK what are you tracking exactly. I have been complaining about 1 thing for the past 6months