Frustrated Client Unresponsive service

Item: Cartrack
Rating: 1
Author: Tawanda M

Have failed to get help, have been asking to have my premiums reviewed as I was not in a position to pay the higher premiums, but they have blocked my services and refuse to lower my premiums on 4 vehicles, and still bill me for suspended services. They really fail to direct me to the right person to resolve this issue with.

Helpful (0)

Replies (2)

Cartrack's replyOfficial

12 May 2026, 11:06

Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team

Cartrack's reply12 May 2026, 11:06

Official

Tawanda M's updateReviewer Update

12 May 2026, 11:58

I would like to thank Kwena, the lady who offered solutions and a plan to resolve this matter. I thank you, Kwena,

Tawanda M's update12 May 2026, 11:58

Reviewer Update

I would like to thank Kwena, the lady who offered solutions and a plan to resolve this matter. I thank you, Kwena,