1 reviews | Active since Mar 2020
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Good day, I have one vehicle that I have cartrack unit and In January this year I have called cartrack to inform them that I have sold my car and I have a new vehicle which I need them to deinstall the unit from the vehicle I sold and reinstall to the new vehicle and I gave them the car details and everything and I was told that I have to pay an amount of R870 after installation and someone will call me to schedule to install the unit on my new vehicle, and I have been calling their scheduling department with no luck. They have been calling me to pay outstanding amount of R688, however the tracker is not yet reinstalled but they say I'm owing them. Today they debited my account with R688 for services they failed dismally to render since January, why am I paying for services that I did not enjoy.
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
