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christiaan Van der hoven

1 reviews | Active since Oct 2021

11 Oct 2021, 15:28

*****s

The worst experience of my life , i've been struggling with car track for more than 2 years now , i had a unit that was not working for more than 8 months , everytime my battery was disconnected they failed to call me and tell me and when i called them multiple times it was stated that my unit was faulty , then they had the audacity to tell me THE CUSTOMER It was my responsibility to get the technician to come out and fix my unit , after logging multiple calls with them I've had it and said that i want to cancel , then all of a sudden there was a cancelation fee where i asked to send me a copy of the contract i singed where it stated there was a cancelation fee , untill today I've never received that contract , these are the biggest *****s on planet earth i do hope no one ever has to go through this

0
Replies (1)
Cartrack
Cartrack's reply11 Oct 2021, 15:46
Official
 Good day, 
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified. 

Kind regards 
The Cartrack Team